FAQ's
What kind of fabric is used for the canopy and sidewalls?
We fabricate our custom canopies using high-quality and durable 600 Denier polyester - the industry standard for personalized canopies.
What is the difference between single-sided and double-sided printed sidewalls?
Single-sided printed sidewalls will have graphics printed on one side of the wall only (inside or outside) whereas double-sided printed sidewalls will have graphics on both sides allowing you to maximize your branding.
How do I clean my custom canopy?
We recommend that you hand wash the canopy fabric using a soft brush, mild (non-abrasive) soap and warm water. Please note that the tent is not machine washable. To avoid mildew, allow the tent fabric to fully dry before storing it away.
What are my options if my custom canopy gets damaged?
If your canopy gets damaged during use, we can provide complete tent legs and replacement parts.
What is the warranty on the canopy frame?
We offer a limited lifetime warranty that covers manufacturer defects.